Privacy Policy

Your personal information

At Diamond Craft we collect personal information from you, when you register an account on our site, place an order or subscribe to our newsletter. Personal information is collected by us including information about your:

  • Name;
  • Contact information; and
  • Billing or purchase information.

We collect your personal information in order to:

  • Fulfil any orders placed through our site which includes processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations; and
  • To send periodic emails.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us.

Data we collect

When you visit Diamond Craft, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Diamond Craft, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Diamond Craft, and information about how you interact with Diamond Craft. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit;
  • Log files – Log files track actions occurring on Diamond Craft, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps; and
  • Web beacons – web beacons are electronic files used to record information about how you browse Diamond Craft.

Payment security

Diamond Craft does not hold your credit card details. We use third party payment processor Stripe, one of the world’s leading payment handling services (see Stripe processes payments using Secure Sockets Layer (SSL), a security protocol that provides communications privacy over the internet in a way that is designed to prevent unauthorised parties from intercepting data communications.

Other security measures

We use reasonable technical and administrative security measures designed to safeguard and help prevent unauthorised access to your information, maintain data security, and correctly use the information we collect. These measures include, but are not limited to, the use of encryption, information access controls, and anti-virus software.
Additionally, your account is protected by the password you use to access your online account, we encourage you to take steps to keep your password safe and to chose a unique strong password.  If you feel your password has been compromised, you should change it immediately.  You should log out of your account and exit your browser once you have finished perusing our site.
Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.  We cannot guarantee or warrant the security of any information you disclose or transmit to us and cannot be responsible for the theft, destruction, loss or inadvertent disclosure of your information. 

Email marketing

With your permission we may send you emails about our store, new products and other updates. You may withdraw your consent for us to contact you at any time by clicking the unsubscribe link in our emails or by contacting us.

We do not rent or sell our customer base or newsletter subscribers to anyone. We may use MailChimp to deliver our newsletters. You can read MailChimp’s privacy policy here:

Third parties

We may link to third party sites for the benefit of our users. Diamond Craft does not control the content or privacy policies of these sites or endorse these organisations except where expressly stated.

Updates to our privacy policy

We may update our privacy policy from time to time. The latest version of the privacy notice is always available on our website here.